Information We Collect
🔒 What Personal
Information We Collect
We value your privacy and aim to be transparent about the information we
collect. This includes:
- Name: Used for identification and personalized communication.
- Email Address: Required for exam registration, training communications, and support.
- Emirates ID: Collected for RERA exam registration purposes, as mandated by local regulations.
- Phone Number: Used for direct communication regarding your registration or customer service needs.
We ensure that we only collect the necessary information and never gather sensitive data like credit card numbers. All passwords are encrypted for maximum security.
Use of Collected Data
📊 Purpose of Data
Collection
The data you provide is used for the following purposes:
- Training and Exam Registration: To process your registration for our training programs and certification exams.
- Customer Support: To provide you with assistance and support throughout your training journey.
- Marketing Communications (Opt-in Only): Occasionally, we may send you updates on new training programs or services that might interest you. You can opt out at any time.
We respect your privacy and ensure that your personal data is only used for these purposes. We do not sell or share your data with any third parties, and it remains confidential within our organization.
User Rights
👥 Your Rights Over Your Data
You have full control over your personal data, and we are committed to
helping you exercise your rights. These include:
- Access and Update: You can request access to the data we hold about you and update any inaccurate or outdated information.
- Modify or Delete: You can request the modification or deletion of your data at any time by contacting our support team.
- Opt-Out: You can unsubscribe from marketing communications or opt-out of data collection for marketing purposes by contacting us or using the unsubscribe link in our emails.
We prioritize your right to privacy and will respond to your requests promptly and efficiently.
Data Security
🔐 How We Keep Your
Data Safe
We implement strict security measures to ensure that your personal information
is protected from unauthorized access, alteration, or disclosure. Our security
protocols include:
- Encryption: All sensitive data, such as passwords, is encrypted to ensure its protection.
- Secure Hosting: Our data is stored in a secure, reliable hosting environment with high-level safeguards.
- Regular Audits: We regularly audit our systems to ensure compliance with security standards and identify any potential vulnerabilities.
Our goal is to maintain the highest level of data security to protect your information.
Legal Compliance
⚖️ Compliance with Data
Protection Regulations
We comply with all applicable data protection regulations, including:
- UAE Data Protection Law: We adhere to the data protection guidelines set by the UAE government.
- International Regulations: Where applicable, we follow global data protection standards such as the GDPR.
- Policy Updates: If new legal requirements arise or regulations change, we will update this Privacy Policy to reflect the latest obligations.
We take our legal responsibilities seriously and ensure that your rights are always protected.
Contact Information
📧 How to Reach Us
If you have any questions, concerns, or requests regarding your data, please
feel free to contact us:
- WhatsApp: Available on our website for immediate assistance.
- Email: support@dxb-broker.com
- Phone: +971 55 435 3221
Our customer support team is here to assist you with any queries related to your privacy or data rights.
